Privacy Policy

Introduction

LUXSKI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit lux.ski and use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Subscribe to our newsletter
• Make a hotel booking inquiry
• Contact us with questions or feedback
• Participate in surveys or promotions

This information may include your name, email address, phone number, and travel preferences.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent on pages
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our website and services
• Process and facilitate hotel booking inquiries
• Send you our daily snow reports and newsletters (if subscribed)
• Respond to your comments, questions, and requests
• Improve our website and user experience
• Monitor and analyze usage trends
• Detect and prevent fraudulent transactions and abuse

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

We use the following types of cookies:

• Essential cookies: Required for the website to function properly
• Analytics cookies: Help us understand how visitors interact with our website
• Preference cookies: Remember your settings and preferences

Third-Party Services

We may use third-party service providers to help us operate our website and services, including:

• Analytics providers (e.g., Google Analytics) to analyze website usage
• Email service providers to send newsletters and communications
• Social media platforms (Facebook, X/Twitter) for sharing content
• Payment processors for secure transactions
• Webcam providers for live resort imagery

These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal data
• The right to correct inaccurate data
• The right to request deletion of your data
• The right to opt-out of marketing communications
• The right to data portability

To exercise any of these rights, please contact us at privacy@luxskihotels.com.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.